Privacy Policy

1. Who We Are

Cleftwave Audio Ltd ("we", "us", "our") is a company registered in England and Wales. We are the data controller for personal information collected through this website (cleftwave-audio.co.uk) and any related communications.

Contact: [email protected]

2. What Data We Collect

We may collect the following personal data when you contact us or use this website:

• Name and email address (when you submit a contact form or email us)
• Project information you voluntarily provide
• Technical data such as IP address, browser type, and pages visited (via server logs)
• Cookie consent preference (stored in your browser's localStorage)

3. How We Use Your Data

We use your data to:

• Respond to project enquiries and communicate with you
• Provide the services you have requested
• Comply with legal obligations
• Maintain the security and operation of this website

We do not use your data for marketing purposes without your explicit consent. We do not sell, rent, or share your data with third parties for commercial purposes.

4. Legal Basis for Processing

We process your data on the following lawful bases under UK GDPR:

• Contract: to fulfil a contract or take steps prior to entering into a contract with you
• Legitimate interests: to operate and improve our website and respond to enquiries
• Legal obligation: where required by applicable law

5. Cookies

This website uses only a single localStorage key (cw_cookie_consent) to remember your cookie preference. We do not use third-party tracking cookies, analytics cookies, or advertising cookies.

You can clear this preference at any time by clearing your browser's site data for cleftwave-audio.co.uk.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Enquiry correspondence is retained for up to two years unless an ongoing contractual relationship exists.

7. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data ("right to be forgotten")
• Object to processing based on legitimate interests
• Request restriction of processing
• Data portability (where applicable)
• Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise any of these rights, contact us at [email protected].

8. Third-Party Services

This website is a static site with no third-party analytics, advertising, or social media integrations. Website hosting may involve server-level access logs retained by the hosting provider in accordance with their own privacy policy.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "last updated" date at the top of this page will reflect any changes. Continued use of the website after changes constitutes acceptance of the updated policy.

10. Contact

For any privacy-related enquiries, contact us at:
[email protected]